Shipping to Zones A & B
Item prices include 3 to 5 working days Standard delivery to mainland UK Zones A & B as shown on the map below (in yellow).
Shipping Information for Zones C, D & E
For postcodes in all other zones shown on the map, a delivery charge is added at Checkout. This would include Northern Ireland, UK Islands, and the Highlands.
Express Shipping
Express Shipping for Zone A is available; orders made by 12pm are processed the same day for 48 hour delivery. But please note that Express deliveries are not made over a weekend (Saturday and Sunday).
At this time we are not able to provide Express Shipping to Zones B, C or D.
HM Forces, BFPO and PO Box Addresses
Apologies, we do not ship to British Forces Post Offices (BFPO) or HM Forces PO Box addresses. Neither can we deliver to P.O. Boxes.
Shipping Overseas
For overseas deliveries, please place your order and we will be in touch before dispatch if there is any extra cost to the final shipping fee calculated by the Checkout system.
NOTE that since 01/01/21 Duty has been applicable on item(s), by the country of the consignee. The courier will contact a consignee before the item is delivered to pay this – tracking details can be found on our order confirmation emailed at dispatch. If Duty is not paid then the item(s) will be returned to us – NO REFUND WILL BE GIVEN ON THE SHIPPING FOR RETURNED ITEM(S), OR ON ANY ASSOCIATED FEES.
Dispatch
We will normally ship orders out within 3 to 5 working days of taking payment, at most. Special orders, custom items, and out of stock items may take longer. At busy periods we reserve the right to extend the dispatch time. We give an estimated dispatch date when we confirm an order. We cannot be held responsible for any delay of goods in transit or in customs, howsoever caused.
An email with tracking details where available will be sent to you so that you can track the carrier’s progress – if you don’t receive this please contact us.
Deliveries
GOODS RETURNED TO US UNDELIVERED WILL INCUR A SHIPPING FEE IN ORDER TO BE RE-SENT.
If an order is late arriving, please wait 7 working days from receiving your order confirmation before e-mailing or phoning us to instigate an enquiry. Dependent on the method of shipping a tracking number may or may not be available. Wherever possible we will assist in locating your parcel and effecting delivery.
A signature from the delivery address, will be taken as proof of delivery. You may get a card if a driver is unable to leave the item. It is then up to you to contact the courier within 5 working days.
Please note that orders with a weight in excess of 100kg can be dispatched on a pallet with tail lift.
Need Help?
Feel free to Contact Us.
More information can be found in our Sale & Return Terms.
